If you have recently moved, you might expect your digital ID to update automatically. However, because LA Wallet is a legally binding digital version of your physical credential, it is tethered to the data currently on file with the Louisiana Office of Motor Vehicles (OMV).
The app cannot simply “edit” your address because Louisiana law (Act 625 of the 2016 session) requires your digital image to be an exact 100% legal representation of your state record. To see your new home on your screen, you must first update the state’s database and then “refresh” the app.
Step 1: The Fundamental Rule: Update OMV First, Then Refresh the App
In Louisiana, you cannot change the address on your driver’s license or state ID online. Because a new physical credential must be issued with your updated photo and address, you must visit an OMV field office or a Public Tag Agent (PTA) in person.
- The Timeline: You have a legal obligation to report your move within 10 days.
- What to Bring: You will need your current license, proof of insurance for any vehicles you own, and two proofs of residency for your new address (such as a utility bill and a bank statement).
- The Cost: A duplicate license with the updated address typically costs $13.00 to $17.00, depending on your parish.
If you want to skip the longest lines at the state office, it is highly recommended to book a DMV Louisiana appointment or visit a local PTA, which can print your new card on the spot for an additional convenience fee.
Step 2: Step-by-Step: How to Refresh Your License in LA Wallet
Once you have your new physical license with the new Audit Number (the 4-digit code usually found near your photo), you can update the app.
- Unlink the Old Card: Open LA Wallet, tap on your license, and select the menu option to “Unlink” or “Remove”the current credential.
- Add the New Credential: Tap the “+” button on the home screen to add a “Driver’s License or State ID.”
- Verify with Audit Number: Enter your license number and the new Audit Number from your updated physical card.
- Instant Update: The app will pull the latest data from the OMV server, and your new address will instantly appear on the digital image.
The 2026 Registration Shortcut: Updating Address During Renewal
As of a major update in late 2026, Louisiana now allows a “shortcut” specifically for Vehicle Registrations.
If you are within 60 days of your registration expiring, you can now change your physical and mailing address directly inside the LA Wallet app during the renewal process. This is the only time the OMV allows a digital-first address change. Once you successfully reinstate your suspended license or clear any outstanding flags, your updated digital registration will appear in the app within 1–3 business days.
Common Troubleshooting & FAQs
If you just left the OMV office, the system might need 24 to 48 hours to sync the new Audit Number with the digital servers. If it fails, wait one business day and try again.
No. If you have already paid for your digital license, LA Wallet allows you to update your information (like an address change or changing your address with the Louisiana DMV records) for free, provided your license number has not changed.
Yes. As long as the digital image in LA Wallet shows your current address and is marked as “Valid,” it carries the same legal weight as your plastic card for traffic stops and age-restricted purchases.
Conclusion:
Keeping your digital wallet current is more than just a convenience—it’s a legal necessity. By following the “Update OMV, then Refresh App” sequence, you ensure your digital identity is always 100% accurate.
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