If you live in Salem or the North Shore area, you’ve likely noticed that “dropping by” the Registry of Motor Vehicles (RMV) is no longer an option. As of 2026, the Massachusetts RMV operates on an appointment-only basis for all in-person transactions to prevent the legendary four-hour wait times of the past.
The Salem Reality: While Salem is a major city, the RMV no longer operates a full-service center within Salem city limits (the former Liberty Tree Mall location is permanently closed). Instead, most residents head to the Danvers Service Center or use a AAA branch in Salem for basic needs.
The Two-Step Appointment Process: Getting Your Personalized Link
The Massachusetts RMV uses a “Personalized Link” system. You cannot simply pick a time on your first visit to the website; you must prove you are “ready” first.
- Start Your Application: Visit the myRMV Online Service Center. You must complete your specific application (e.g., license renewal or Real ID application) and pay any outstanding tickets or taxes.
- Verify Your Identity: Once the application is submitted, the RMV will send you an email with a personalized link.
- Choose Your Location: Use that link to select a time slot at the Danvers Service Center (8 Newbury Street).
- Tip: Links often expire within 24 hours, so check your inbox immediately after applying.
Choose Your Location: Danvers RMV vs. AAA Salem Branch
Depending on what you need, the big state office might not be your fastest option.
- Danvers RMV (Danvers Crossing Plaza): This is the regional “hub.” You must go here for first-time licenses, transferring an out-of-state license to Massachusetts, or anything involving a learner’s permit test.
- AAA Salem (Traders Way): If you are an AAA member, you can book an appointment at the Salem AAA branch for standard license renewals and registration tasks. This is significantly faster than the state office.
- Online Only: Most vehicle tasks, such as checking your Massachusetts driving record or canceling plates, must now be done online and do not require an appointment.
Scheduling a Road Test in Salem: Fees and Vehicle Requirements
Road tests are handled through a separate booking portal and are notorious for filling up weeks in advance.
- Pre-Pay Your Fees: You must pay the $35 road test fee and the $50 license fee before the system will allow you to pick a date. You can do this on the RMV Road Test page.
- Vehicle Selection: You must bring a vehicle with a valid registration, an inspection sticker, and a center emergency brake (or a car that allows the examiner to reach the brake from the passenger seat).
Required Documents for Your RMV Appointment (Real ID Checklist)
Since the May 7, 2025, federal deadline has passed, you now need a Real ID to board domestic flights. The RMV is extremely strict about documents—if you bring a photocopy, they will turn you away.
You must bring original versions of:
- Identity: A valid U.S. Passport or Certified Birth Certificate.
- Social Security: An unlaminated SSN Card, W-2, or 1099 form.
- Residency (2 Documents): Two different utility bills, bank statements, or insurance policies dated within the last 60 days.
Frequently Asked Questions
Massachusetts does not issue “paper” temporary tags like other states. To drive a newly purchased car, you must have your insurance agent stamp your application so you can get permanent plates at the RMV.
If you are more than 15 minutes late, the RMV will likely cancel your slot, and you will have to restart the online application process from the beginning.
No. If your license is suspended, you must reinstate your suspended license by paying your fees online or over the phone first. Most “hearings” for suspensions are now conducted virtually rather than in person.
Yes. The Danvers RMV and other North Shore offices often hold “Senior Days” on Wednesday mornings for customers aged 65+. You can call the dedicated Senior RMV line at 857-368-8005 to book these.
Conclusion:
Scheduling your visit is the only way to ensure you are seen in 2026. By completing your paperwork through the myRMV portal before you leave the house, you can turn a potentially long ordeal into a 15-minute visit.
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